Privacy Policy

1. Information We Collect

Taxstacked collects personal information including but not limited to: name, email address, phone number, residential and business addresses, tax identification numbers, financial records, income statements, expense documentation, investment information, and payment details when you engage our tax consultation services or create an account on our platform.

2. How We Use Your Information

We use your information to:

• Process your tax consultation requests and provide professional advice
• Prepare and file tax returns and other compliance documents
• Notify you about tax regulation changes and important deadlines
• Provide personalized tax planning based on your financial situation
• Maintain records of your tax filings and consultation history
• Send tax insights and newsletters (with your consent)
• Comply with tax authorities' requirements and legal obligations

3. Data Security

We implement strong technical and organizational measures to protect your sensitive financial and personal data against unauthorized access, alteration, disclosure, or destruction. Our security protocols meet industry standards for financial information protection.

4. Data Retention

We retain your personal and financial information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, and as required by tax regulations. In most cases, we maintain tax records for a minimum of 7 years to comply with Indonesian tax authority requirements.

5. Your Rights

Under Indonesian data protection laws, you have the right to:

• Access your personal data and tax documentation
• Correct inaccurate financial information
• Request deletion of your data (subject to tax retention requirements)
• Object to processing of your data
• Withdraw consent for marketing communications
• Request limitations on how we use your financial information

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our tax consultation platform, remember your preferences, maintain your login status, analyze site traffic, and provide tailored tax guidance based on your interaction with our resources.

7. Confidentiality

All client information is treated as strictly confidential. Our tax professionals adhere to professional ethics and confidentiality standards. We do not share your financial information with third parties except when necessary to provide our services or when required by law or tax authorities.

8. Contact Information